Turning ioff wter at water mmeter how to#

You can also open the taps at the highest point in the house to reduce the vacuum effect and allow the water to exit faster STEP 3: Relieve pressure in the pipes by draining the water already in them. Run both hot and cold water tap at the lowest point in the house. To turn it back on, turn it one half turn back towards the meter. To turn the water off, turn the valve one half turn clockwise until the arrow faces away from the meter. STEP 2: There is a single valve in the meter box. Meter box keys are sold at your local home improvement store. STEP 1: If you have a meter box key, the water can be turned off at the City’s meter located near the curb of your home between the sidewalk and the street curb. Turning Off Main Exterior Shut-Off Valves in the City’s Meter Box: You can also open the taps at the highest point in the house to reduce the vacuum effect and allow the water to exit faster. STEP 3: Relieve pressure in the pipes by draining the water already in them. Run both hot and cold water tap at the lowest point in the house. The knob will either be a circular or a lever-style handle. STEP 2: To turn off the water, turn the knob clockwise until you can no longer turn it.

If you are unable to remove your access panel with home tools, you can purchase a meter key at most home improvement stores. Main water shut off in some newer homes may be found in the garage. STEP 1: The water main shut-off valve is typically found outside underground in your front yard near the curb. Turning Off Main Exterior Shut-Off Valves: We have produced this video to help explain the process:

Turning ioff wter at water mmeter how to#

The sooner the water is shut off, the less damage you may experience.Īs a result, we are urging our residents to learn how to shut their water off themselves as quickly as possible in the event of a burst pipe or leak. As temperatures rise, we expect this trend to continue.

The City of Plano is receiving an extremely high number of service calls to shut water off. If a plumber has instructed that the CC valve must be turned off, please do not book another appointment with a plumber until we can confirm when the water can be turned off from the CC valve.Received from City of Plano media relations department:.You will receive a call from our team to share the outcome of the site visit. This inspection can take up to three business days.The area around the CC valve must be clear in order for us to inspect it. A technician will come to your address and inspect your CC valve, assessing if it is accessible and in good condition.This will help you plan for the turn-off timeframes that may occur:Ĭontact EPCOR at (780) 412-4500 to arrange a site visit to your property If you need a temporary water shut off at the property line for home renovations, repairs or other reasons, below are important tips to help you understand the process. Process to shut off your curb stop valve (CC) Contact us to restore it to ground level so that it’s not a safety hazard. NOTE: The CC valve can raise up in spring when the ground begins to thaw. Ensure new driveways are not poured overtop the CC valve.Try not to drive vehicles over the CC valve.Take care not to damage the CC valve when mowing your lawn or shoveling your driveway or back alley.Make sure any landscaping, décor and/or vehicles don’t block the CC valve.The property owner is responsible for ensuring the curb stop valve remains accessible. We will also use it to shut off water to your home as per your request (e.g. Keeping your curb stop (CC) valve clear and visibleĮPCOR needs access to the city shutoff valve in the event of an emergency, such as a fire, frozen service line or water main break. Contact EPCOR, we're happy to troubleshoot the problem and send our maintenance team if needed. Soil slumping on the line, tree roots growing through it, leaks, or nearby construction activities can cause issues with your water line or water quality. If you're losing water pressure and think the main line is the culprit, we can check for a few things. Our crews will repair faulty main lines outside of your property line that may be the cause of flooding or damage. We are also responsible for the curb stop (cc) valve, also called the city shutoff valve and the water lines that lead to your property line. If it needs fixing or replacing, the water utility will take care of it. The water meter itself is our responsibility. If the shutoff valve leaks, needs repairs or needs to be replaced, it's your job to get it fixed. That includes the pipe going from your home to the curb stop valve to the city water line. Water lines within your home and property. You're responsible for fixing any plumbing issues with pipes, fixtures, and Homeowners are responsible for the main water shutoff valve. Who is responsible for main water shutoff valve?